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I have Genki Native Basic and I had the first claim just a couple weeks after subscribing. It was a very small claim (I hit the edge of the swimming pool with my face 🫠), 3 visits to the hospital costed me around 90€ total. I don’t know how Genki manages more serious claims (and, I hope, will never check), but here I was really shocked by their speed. For all 3 invoices I got money in less than 24 hours (actually for last 2 invoices money came to my Revolut account in 8 hours after submitting the claim). No additional questions, nothing. I didn’t imagine that an insurance could work as fast.

I had to be hospitalised for a very serious medical problem in Vietnam and everything end to end has been great. From using the chat feature when I was first in hospital to understand the process and them emailing me the info, to getting the letter of guarantee in place when I was in intensive care, it's been easy and efficient - when you have a life-threatening heart problem, this is what you want. The doctor from the insurance who called me was empathetic and could tell I was super sick, and the same doctor called a few days later to check things were ok and he was really friendly, as well as doing his job. I've had to make a claim with Safety Wing before and they were a disorganised mess. I'm so glad I was covered with Genki, it made a super stressful time so much easier to cope with.

We have been living abroad and getting an international travelers health insurance for our family of three is what makes sense for us. Genki is the best option for our family with it's low deductible, excellent coverage, and easy sign-up process. We've had a first-hand experience of Genki's great and timely service. Our 18-month old boy recently had an accident where he fell off his high chair and we needed to bring him to the hospital because of continuous vomiting. As you can imagine, this is a parent's nightmare. The whole process of getting all hospital bills covered by Genki was so seamless that as a mom, I felt so secured in knowing that we have a trusted partner in our healthcare. Their direct to hospital payment is so wonderful we didn't have to pay for anything or prepare any documents for reimbursement. It was one less thing to worry about during the whole ordeal. From our family's experience, I'd highly recommend Genki. I believe that more families like us who live abroad and travels a lot should have a health insurance coverage that they can trust.

My family of 4 travelled the world for a year and used Genki for insurance for the second half of our trip. It was more affordable than our prior insurer and the service was great. It was very easy to sign up. We had two medical claims that were simple to submit and were paid back within a couple weeks. I’d highly recommend Genki for expats or long term travelers.

I had an accident in Indonesia and broke my Fibula bone, went straight to the hospital and my partner contacted our insurance, they were so efficient when the hospital asked for a letter of guarantee costs from Genki. The first contact we made they informed my wife straight away saying don't worry we'll cover all costs. I went through surgery and it was a success, still recovering. After my second follow up at the hospital I had to pay myself and claimed to Genki so still waiting for it as I had to do the last X-ray. It was great experience so far!

Have to say, I've made 2 big claims with Genki in 2024 due to reoccuring health issues and every time I'm referred to a new specialist they find something else. I started with Genki a year before I needed to claim, and was nervous when medical bills started racking up that they may not come through. They absolutely have, and I feel relieved as I'll be needing another minor surgery soon. Thank you, Genki.

I have a Genki worldwide travel insurance for my long travels and very satisfied from the convenance and service. Payment is monthly and can be canceled at anytime, App is super friendly and information is transparent and easy to find. Lately, I had to file a claim, and the service was so fast and professional. I received money back directly to my card. Will be happy to continue with Genki while traveling.

We’ve been using Genki for the past 3 months as a medical insurance while on a sabbatical, and so far we’ve been very happy with it. Claims are processed very quickly (a matter of hours before submitting the claim and receiving the payment), and the customer service is great if you have any questions.

Excellent coverage. I had a claim related to an accident. It was paid out in less than 48 hours. The process is transparent and efficient. Definitely recommended.

Had a great experience with Genki. Made about 3 or 4 claims for doctor's visits and exams. The claims process is a simple online form. 2-3 days later you get a reply about the reimbursement amount, and the payment arrives 2-3 weeks later. All very straightforward. I like that Genki doesn't restrict you to any specific countries so you can travel without a plan. And when I got to my home country, cancelling was really easy and fast.

Easy to deal with and to submit a claim. Good interaction and prompt payments. Everything you need from an insurance. Highly recommended.

It was the second time that I was relying on Genki during travels. During my previous longer trip I got covered by them several times without a hassle, when I had health issues. This second time I was greatful that they also cover in more risky locations such as Kashmir where no other local insurances covered for me. I felt safe and protected during the whole trip! Thanks for that again!

I have Genki Native Basic and I had the first claim just a couple weeks after subscribing. It was a very small claim (I hit the edge of the swimming pool with my face 🫠), 3 visits to the hospital costed me around 90€ total. I don’t know how Genki manages more serious claims (and, I hope, will never check), but here I was really shocked by their speed. For all 3 invoices I got money in less than 24 hours (actually for last 2 invoices money came to my Revolut account in 8 hours after submitting the claim). No additional questions, nothing. I didn’t imagine that an insurance could work as fast.

I had to be hospitalised for a very serious medical problem in Vietnam and everything end to end has been great. From using the chat feature when I was first in hospital to understand the process and them emailing me the info, to getting the letter of guarantee in place when I was in intensive care, it's been easy and efficient - when you have a life-threatening heart problem, this is what you want. The doctor from the insurance who called me was empathetic and could tell I was super sick, and the same doctor called a few days later to check things were ok and he was really friendly, as well as doing his job. I've had to make a claim with Safety Wing before and they were a disorganised mess. I'm so glad I was covered with Genki, it made a super stressful time so much easier to cope with.

We have been living abroad and getting an international travelers health insurance for our family of three is what makes sense for us. Genki is the best option for our family with it's low deductible, excellent coverage, and easy sign-up process. We've had a first-hand experience of Genki's great and timely service. Our 18-month old boy recently had an accident where he fell off his high chair and we needed to bring him to the hospital because of continuous vomiting. As you can imagine, this is a parent's nightmare. The whole process of getting all hospital bills covered by Genki was so seamless that as a mom, I felt so secured in knowing that we have a trusted partner in our healthcare. Their direct to hospital payment is so wonderful we didn't have to pay for anything or prepare any documents for reimbursement. It was one less thing to worry about during the whole ordeal. From our family's experience, I'd highly recommend Genki. I believe that more families like us who live abroad and travels a lot should have a health insurance coverage that they can trust.

My family of 4 travelled the world for a year and used Genki for insurance for the second half of our trip. It was more affordable than our prior insurer and the service was great. It was very easy to sign up. We had two medical claims that were simple to submit and were paid back within a couple weeks. I’d highly recommend Genki for expats or long term travelers.

I had an accident in Indonesia and broke my Fibula bone, went straight to the hospital and my partner contacted our insurance, they were so efficient when the hospital asked for a letter of guarantee costs from Genki. The first contact we made they informed my wife straight away saying don't worry we'll cover all costs. I went through surgery and it was a success, still recovering. After my second follow up at the hospital I had to pay myself and claimed to Genki so still waiting for it as I had to do the last X-ray. It was great experience so far!

Have to say, I've made 2 big claims with Genki in 2024 due to reoccuring health issues and every time I'm referred to a new specialist they find something else. I started with Genki a year before I needed to claim, and was nervous when medical bills started racking up that they may not come through. They absolutely have, and I feel relieved as I'll be needing another minor surgery soon. Thank you, Genki.

I have a Genki worldwide travel insurance for my long travels and very satisfied from the convenance and service. Payment is monthly and can be canceled at anytime, App is super friendly and information is transparent and easy to find. Lately, I had to file a claim, and the service was so fast and professional. I received money back directly to my card. Will be happy to continue with Genki while traveling.

We’ve been using Genki for the past 3 months as a medical insurance while on a sabbatical, and so far we’ve been very happy with it. Claims are processed very quickly (a matter of hours before submitting the claim and receiving the payment), and the customer service is great if you have any questions.

Excellent coverage. I had a claim related to an accident. It was paid out in less than 48 hours. The process is transparent and efficient. Definitely recommended.

Had a great experience with Genki. Made about 3 or 4 claims for doctor's visits and exams. The claims process is a simple online form. 2-3 days later you get a reply about the reimbursement amount, and the payment arrives 2-3 weeks later. All very straightforward. I like that Genki doesn't restrict you to any specific countries so you can travel without a plan. And when I got to my home country, cancelling was really easy and fast.

Easy to deal with and to submit a claim. Good interaction and prompt payments. Everything you need from an insurance. Highly recommended.

It was the second time that I was relying on Genki during travels. During my previous longer trip I got covered by them several times without a hassle, when I had health issues. This second time I was greatful that they also cover in more risky locations such as Kashmir where no other local insurances covered for me. I felt safe and protected during the whole trip! Thanks for that again!